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How to download and install a free Milestone XProtect One-Camera License

Milestone is an open platform IP video recording application with support for over 400 different IP camera models and is reliable, flexible, with limitless integration possibilities. We actually consider Milestone to be the leading third-party IP camera recording software that you can use today and what’s more, you can download a 1-camera version of Xprotect Professional for free.

What this guide will show you is how to download the Free 1-camera license for Xprotect Professional, install it to your system and add your camera.

This software is suitable for the following operating systems:

  • Microsoft Windows 2000 Professional
  • Windows 2000 Server and Advanced Server
  • Windows Server 2003 (32 and 64 bit)
  • Windows XP Professional (32 and 64 bit)
  • Windows Vista Business (32 bit)
  • Windows Vista Enterprise (32 bit)
  • Windows Vista Ultimate (32 bit)

Step 1 – Check compatibility

Milestone supports a huge amount of IP camera models from a wide range of different manufacturers but before you go through the registration process and download the software it would be wise to check if the camera you are planning to use is supported.

Go to the following page on the Milestone website and make sure your IP camera is on the supported list of devices: searchable list of supported devices

Step 2 – Registration Process

Go to the following link: try XProtect to download the free 1-camera license you have to register with the Milestone website. Click the link ‘Continue to Registration’ to being the registration process.

Most of the fields on this page are self explanatory. Just enter your name, address and company details as you would for any other form. The interesting field is at the bottom of the page. This field asks you for a ‘Camera MAC address’.

Device License Keys (DLKs)

Security in Milestone comprises of two main license. The license key for the software (Software License Code or SLC) and the license for every camera you add to your system (Device License Key or DLK).

When you register for your free 1-channel version of the software you also have to register the camera you intend to use with it by entering the camera’s MAC address in the field provided. The camera’s MAC address will be printed on the camera (or you may be able to find it in the camera’s system menu or printed on the box the camera shipped in).

Once complete you should receive an email from Milestone Systems with your free Software License Code (SLC) and a Device License Key (DLK) for your camera, together with installation instructions.

Step 3 – Download Software

Go to your email inbox and open the registration email you should have just recieved from Milestone. In this email, under the ‘Installation Instructions’ heading you will find a link to your software. Click this link to download the software, it will be approximately: 100MB in size.

Once downloaded, double-click the icon to run the setup wizard:

Milestone XProtect Professional Installation wizard - start screen

Click ‘Next >’

You’ll see a licence agreement. Click ‘Yes’ to agree to the license agreement if you are happy to proceed.

Select your required language and click ‘Next >’

Milestone XProtect Professional Installation wizard - licenced version or 30 day trial

Select ‘Licensed Version’ and click ‘Next >’

Milestone XProtect Professional Installation wizard - customer info

Enter your name, company name and the Software License code which you will find in the registration email sent to you at the registration process (see step 2). Select to install the application for ‘Anyone’ and click ‘Next >’

You are then presented with two choices. To install as a Windows service or as an application. The normal installation method is to install as an application as this will give you live images to monitor. Installing as a Windows service allows the system to be set up for recording and playback but there will be no live viewing monitor application. This is generally suited for underpowered PCs which cannot handle the display of live images on-screen. Select which you prefer and click the ‘Next >’ button.

Select which language you want the remote client to run in and click the ‘Next >’

Then answer the remaining questions about hard disk location and whether you would like a desktop icon etc. and after which your Milestone XProtect Professional 1-camera license should be installed.

To confirm your installation you should now have 3 new desktop icons:

Milestone XProtect desktop icons - administrator, image server and monitor

Administrator – where you configure all your recording, playback and camera settings

Image Server Administrator – where you configure remote access

Monitor – application which allows live image monitoring and playback of recordings

Step 4 – Adding your camera

Before you add your camera we will assume that you have configured it with a suitable IP address to work on your local network.

To begin, click the ‘Administrator’ icon to load the admin console. You should see a dialog box similar to the one below:

Milestone XProtect Administrator screenshot

Click the ‘Add Device’ button at the top right to add your camera.

Milestone XProtect Professional device setup wizard - ip address

Enter the local IP address of your camera in the box provided (or if you are using a host name, first check the ‘Use DNS host names’ button and enter your host name). If your camera is using a non-standard port for either HTTP access (default 80) or FTP (default 21) then click the port setup button and enter your ports, otherwise click the ‘Next >’ button.

Next enter the administration password for your camera. Note that you cannot input a username for the camera as the Milestone software expects a default username for each camera type (‘root’ for Axis, ‘admin1’ for Panasonic etc.) Check with the Milestone website what username is expected for your camera type.

In the dropdown box you can select your camera model (quicker) or let the software auto-detect.

Milestone XProtect Professional device setup wizard - device license key

After a short while the software will display a dialog box similar to the one above confirming the connection of the camera (we’re using a Panasonic camera as an example).

Enter the DLK (device license key) in the area provided and click the ‘Next >’ button to proceed. The DLK was sent in your registration email (see step 2).

Once you have entered the DLK the final step is to give the camera a name. This will be the name which is displayed on the live monitor page. Don’t worry about what you call it, this can be changed later if you want to rename it. To finish adding your camera enter a name and click the ‘Finish’ button.


We have covered registering, downloading, installing and adding a camera to the Milestone Free 1-camera License version.

Published on September 16th, 2008 by Greg

2 Responses to “How to download and install a free Milestone XProtect One-Camera License”

  1. Kevin Bowyer says:

    Hi Dorian, what address are you trying at?

  2. Dorian Wilson says:

    I've tried several times to create an account, but I keep getting an error.