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| TNO-C3020TRA

Hanwha Vision TNO-C3020TRA QVGA thermal radiometric camera with spot temperature reading, AI analytics, alarm I/O, and PoE

£3,910.80 inc VAT
Free delivery on mainland UK and most EU countries. Check delivery charges to where you are.

Capable of accurately detecting temperatures between -40°C and ~550°C, this thermal camera supports temperature data analysis which can identify overheating risks before they develop. Also, WiseMD uses AI to classify objects through smoke and fog.

  • QVGA resolution of 384x288, can be upscaled to 768x576
  • 6.6mm fixed focal length for 60° horizontal field of view
  • Temperature detection range between -40°C and ~550°C
  • Set up to 10 custom polygonal monitoring zones and spot read temperatures
  • AI-based video analytics includes motion detection under challenging conditions
  • Hanwha Vision 5-year warranty, firmware support up to 5 years from EOL
Options available:
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Overview of the Hanwha Vision TNO-C3020TRA thermal radiometric AI camera

  • Thermal sensor with high performance for 384x288 resolution
  • Wide temperature detection range of -40°~550°C
  • Assign 10 polygonal custom ROI zones for constant readings
  • Identify early signs of potential hazards with spot temperature change detection analytics
  • WiseMD technology uses AI to accurately detect motion with fewer false alarms

Equipped with a powerful thermal sensor, this lightweight compact bullet camera is engineered for accurate and reliable temperature monitoring in both indoor and outdoor applications where there can be risks of heat or fire. Support for temperature analysis business intelligence allows constant monitoring of temperatures between -40°~550°C with users being notified of fluctuations in real-time. Set up to 10 polygonal ROI (regions of interest) and configure alarms via the 2 x I/O ports to trigger if temperatures drop or exceed preset thresholds. Additionally, operators can spot read temperatures at the click of a button for instant readouts. Enhance personnel safety through AI-based video analytics with object detection and classification even in challenging conditions.

Video Analytics

Monitor up to 10 (polygonal) zones through the camera or a VMS for consistent temperature readings which can be displayed as a text overlay on screen. A variety of different colour palettes for visualising temperature can be used for a fully customisable solution. Receive notifications of fluctuations via temperature change detection analytics allowing operators to respond faster to potential incidents and emergencies. Combined with on-board video analytics, this camera can detect and classify objects through challenging environmental conditions such as smoke and fog, with false alarms minimised thanks to the accuracy of the AI engine. Supports external microphones which enables sound classification, which can identify sounds like explosions and gunshots.

Recording and Video Management

Available recording and video management options for this camera:

Example Use Cases

  • Waste management, processing and recycling plants - monitor potential heat build-ups from batteries and machinery which could indicate fire risks.
  • Perimeter detection - early detection of unauthorised individuals and alerting of security teams
  • Machinery and equipment – monitor changes in temperature to ensure optimal performance, aid predictive maintenance and minimise downtime, and identify early warnings of leaks and faults
  • Livestock farms - identify potential diseases indicated via changes in temperature
  • Challenging environmental conditions - detect and classify objects including humans, cars, buses and bikes in challenging conditions such as smoke, heavy rain and fog
  • Audio analytics - critical sounds such as gunshots, explosions and screams are detected and identified


This thermal camera is available with different frame rates:

  • Hanwha Vision TNO-C3020TRA - 30fps
  • Hanwha Vision TNO-C3022TRA - 8fps

Accessories included

  • Camera
  • Installation guide
  • Fly lead
  • RJ head push-through
  • 2 x rubber grommets
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Key technical features of the Hanwha Vision TNO-C3020TRA QVGA thermal radiometric AI camera


Environment: indoor/outdoor
Type: thermal bullet camera
Sensor: uncooled microbolometer 384x288 pixels, pixel size 17 μm
Spectral range: 8-14 μm
Lens: 6.6mm fixed focal
H: 60° / V: 43.8° / D: 77.8°
(iFoV: 2.6 mRad )
Min object distance: 1.4m
Alarms: 2 configurable I/O ports
Audio: Selectable(mic in/line in)
Line out
Power: PoE(IEEE802.3af, Class3), 12VDC
PoE: Max 10.8W, typical 9W
12VDC: Max 9.4W, typical 7.7W


Resolution: Sensor is 384x288. Image can be scaled up to 768x576
Frame rate: 30 fps or 8 fps (model dependent)
Video streaming: H.265/H.264: Main/Baseline/High, MJPEG
Day/night: not included
Minimum illumination: N/A
Remote zoom / focus not included


Application Programming Interface: ONVIF Profile S/G/T/M
Wisenet open platform
PTZ: PTZ handover
ROI zones: 10 polygonal zones
Analytics: Classified object type: Person/Vehicle
Support BestShot
Analytics events based on AI engine:
- WiseMD, Object detection, Virtual line*(Crossing/Direction), Virtual area*(Loitering/Intrusion/Enter/Exit)
Analytics events:
- Motion detection, Tampering, Audio detection, Sound classification, Shock detection, Virtual area(Appear/Disappear)
Event action: When alarm trigger occurred
- File upload(image): e-mail/FTP
- Notification: e-mail
- Recording: SD/SDHC/SDXC or NAS recording at event triggers
- Alarm output
- Handover: PTZ preset
- MQTT: publication
Business intelligence: Support (Temperature data)

Video Management

On-camera recording: Micro SD/SDHC/SDXC 1slot Max. 1TB
2GB RAM, 512MB Flash
Network video recorders: Hanwha NVRs, Milestone Husky NVRs, ONVIF support for 3rd party NVRs
Video Management Software: Wisenet Viewer, Wisenet WAVE Milestone XProtect, ONVIF support for 3rd party VMS


Dimensions: ø93.8x233.5mm(ø3.69x/9.19")
Weight: 1700g(3.75 lb)
Casing: IP66, IK10, NEMA4X
White / Aluminum + PC
Pan / tilt / rotate range: 0°~350° / 0°~90° / 0°~350°
Operating temperatures: -40°C~+60°C(-40°F~+140°F) / 0~95% RH(non-condensing)
Warranty: 5-year
Firmware support to: 5 years after EOL
Protocols supported: IPv4, IPv6, TCP/IP, UDP/IP, RTP(UDP), RTP(TCP), RTCP, RTSP, NTP, HTTP, HTTPS, SSL/TLS, DHCP, FTP, SMTP, ICMP, IGMP, SNMPv1/v2c/v3(MIB-2), ARP, DNS, DDNS, QoS, UPnP, Bonjour, LLDP, CDP, SRTP (TCP, UDP Unicast), MQTT
Security: OS / Firmware Protect Secure boot: Signed firmware, Firmware encryption
User authentication Digest Authentication: Prevent brute-force attack
Network authentication: 802.1X Authentication(EAP-TLS, EAP-LEAP, EAP-PEAP MSCHAPv2)
Secure Communication: HTTPS, SRTP, WSS(Websocket secure)
Access Control: Access control based on IP address
Data Protect: Authentication information encryption, ZIP compression encryption
Audit: User Access/System/Event log management
Device ID: Device Certificate(Hanwha Private Root CA)
Secure Storage: TPM(Trusted platform module), SDcard partition encrypt
TPM with FIPS 140-2 level 2

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