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Network Webcams blog
Archive for the ‘HOWTO/FAQs’ Category

HOWTO set azimuth on a Sony SNC-EP550

February 13th, 2013 by Kevin Bowyer

Sony SNC-EP550 azimuth settingA useful and unique feature on Sony’s keenly priced HD PTZ dome the SNC-EP550 is its azimuth, or ‘compass point’ setting. This howto also applies to other PTZ cameras in Sony’s latest range.

Calibrating the camera’s azimuth allows you to display the camera’s compass point orientation on the on-screen display (OSD) via the camera’s ‘superimpose’ setting. This can be especially handy for anyone orienting the view against a map or a set of site drawings.

The process to set azimuth is very simple:

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Top 5 most frequently asked technical questions about network cameras

December 17th, 2012 by Network Webcams

Technical FAQsThe Network Webcams technical support team gets asked thousands of questions every year.

While many questions are specific to a particular system’s installation, there are others that crop up frequently.

In fact, most technical support questions fall into a handful of issues.

Without further ado, let’s delve into what these issues are and how to resolve them…

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How to install Axis Media Control / ActiveX in Internet Explorer

November 14th, 2012 by Kevin Bowyer

As development in IP camera technology progresses most camera manufacturers look to support both a wide range of integration and recording platforms and, in most cases, a wide range of web browsers in order that their cameras can be set up, configured and viewed over the network.

In the case of browsers, inherent limitations still mean that certain functions must be accessible or controlled through a browser add-on – a small plugin, usually downloaded from the camera itself, which extends the capabilities of the browser. Some manufacturers have done away with this in order that their products are supported similarly in all browsers. Some have no full cross-browser support of any kind (products from Taiwanese manufacturer ACTi for instance) and require the use of Internet Explorer and an ActiveX plugin.

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How to license cameras offline in Milestone XProtect

October 18th, 2012 by Kevin Bowyer

In another of our Milestone XProtect series of how to blogs, I’ll take you through how to license new cameras whilst not connected to the Internet.

Why might you want to licence a camera offline?

Any manager of a security system needs to make decisions about how that system is connected to the network. We encounter XProtect-based security systems of all sizes and configurations. Some are connected to the Internet and some are not. XProtect’s mobile server capability would require an online connection, but if you have no need for this feature or tie your network down tightly your XProtect server may be operating offline, and in this case you’ll be licensing cameras offline.

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How to install Milestone XProtect Essential

October 15th, 2012 by Kevin Bowyer

Milestone XProtect Essential screenshot In this HOWTO, I’ll walk you through each step when installing Milestone XProtect Essential; from the initial email provided by our sales team which contains your Software Licence Code (SLC) and .lic license files, applying the license file, through to the point where you have your first camera installed, licensed, online and ready to go.

The process of installation is a bit long-winded (which I’m guessing is the reason you’re reading this in the first place), but you end up with a robust and feature-packed software installation. Put aside half an hour, grab a cuppa, settle in and let’s get started.

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Day/night IP cameras: What is an infrared-cut filter and why do I need one?

September 18th, 2012 by Kevin Bowyer

When specifying cameras for an IP-based security installation, it’s important to know what each camera is capable of seeing in both light (daytime) and dark (nightime) conditions. Terms such as true day/night and infrared-cut filter can be confusing. Let’s look at the terminology to help you specify the right camera for the job.

What is an infrared-cut filter?

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Why does my Mobotix IP camera restart every day and how do I stop it?

June 25th, 2012 by Kevin Bowyer

If you’ve bought a Mobotix camera, you may have realized that once a day it restarts itself losing any unsaved changes in the configuration, but more importantly it stops recording any video for approximately 1 minute. It’s a short period of time but when using in a security setup it is less than ideal. In this post we investigate why this happens and what can be done to stop it.

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What is NAT loopback?

June 11th, 2012 by Kevin Bowyer

Suppose you’ve set up an IP camera that you want to access from anywhere across the internet and have an external IP address or dynamic DNS address to use to access that camera. You’ve tested your setup when away from home and everything works well and as expected. You get home and use those very same details to access your camera and you get nothing, or worse, an error message.

You may be experiencing what’s called NAT loopback. This quirk of router configuration often causes problems for new users and can be very frustrating. This post tries to explain why it happens and what you can do to get around it.

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FAQ: Can I View My IP Camera With My Phone?

August 25th, 2011 by Kevin Bowyer

With the improvements to mobile phone hardware and the reduction in prices for bandwidth, it’s no wonder that many people are trying to integrate their phones with their security systems. The benefits are great; while away from home you can immediately log into your cameras and ensure that nothing is wrong.

However, despite the fact that modern phones are powerful, they are not fully fledged computers, meaning that there are limitations which can prevent video or images from being displayed.

We’ve taken a look at some of the main IP camera manufacturers to see how their cameras cope with mobile viewing, and explore any limitations found.

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How to get email alerts from Panasonic IP Cameras

August 12th, 2011 by Kevin Bowyer

In this how to guide, we’ll set up motion detection email notifications with an image attachment on a Panasonic camera.

Having an IP camera can give you a lot of reassurance when away from home. However, it’s implausible to monitor the camera 24 hours a day, so it’s handy to be notified in the event something happens.

Panasonic IP cameras offer this functionality. By setting up motion detection and integrating it with an email service, you can be notified if an event takes place and even have the camera send you an image so that you can quickly see what’s happened.

This how-to covers the setup of email notifications on all Panasonic BB and BL cameras. We have used a Panasonic BL-C160 for testing, but other cameras in the range will be all but identical.

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