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Network Webcams blog
Archive for the ‘HOWTO/FAQs’ Category

How to license cameras offline in Milestone XProtect

October 18th, 2012 by Kevin Bowyer

In another of our Milestone XProtect series of how to blogs, I’ll take you through how to license new cameras whilst not connected to the Internet.

Why might you want to licence a camera offline?

Any manager of a security system needs to make decisions about how that system is connected to the network. We encounter XProtect-based security systems of all sizes and configurations. Some are connected to the Internet and some are not. XProtect’s mobile server capability would require an online connection, but if you have no need for this feature or tie your network down tightly your XProtect server may be operating offline, and in this case you’ll be licensing cameras offline.


How to install Milestone XProtect Essential

October 15th, 2012 by Kevin Bowyer

Milestone XProtect Essential screenshot In this HOWTO, I’ll walk you through each step when installing Milestone XProtect Essential; from the initial email provided by our sales team which contains your Software Licence Code (SLC) and .lic license files, applying the license file, through to the point where you have your first camera installed, licensed, online and ready to go.

The process of installation is a bit long-winded (which I’m guessing is the reason you’re reading this in the first place), but you end up with a robust and feature-packed software installation. Put aside half an hour, grab a cuppa, settle in and let’s get started.


Day/night IP cameras: What is an infrared-cut filter and why do I need one?

September 18th, 2012 by Kevin Bowyer

When specifying cameras for an IP-based security installation, it’s important to know what each camera is capable of seeing in both light (daytime) and dark (nightime) conditions. Terms such as true day/night and infrared-cut filter can be confusing. Let’s look at the terminology to help you specify the right camera for the job.

What is an infrared-cut filter?


Why does my Mobotix IP camera restart every day and how do I stop it?

June 25th, 2012 by Kevin Bowyer

If you’ve bought a Mobotix camera, you may have realized that once a day it restarts itself losing any unsaved changes in the configuration, but more importantly it stops recording any video for approximately 1 minute. It’s a short period of time but when using in a security setup it is less than ideal. In this post we investigate why this happens and what can be done to stop it.


What is NAT loopback?

June 11th, 2012 by Kevin Bowyer

Suppose you’ve set up an IP camera that you want to access from anywhere across the internet and have an external IP address or dynamic DNS address to use to access that camera. You’ve tested your setup when away from home and everything works well and as expected. You get home and use those very same details to access your camera and you get nothing, or worse, an error message.

You may be experiencing what’s called NAT loopback. This quirk of router configuration often causes problems for new users and can be very frustrating. This post tries to explain why it happens and what you can do to get around it.


FAQ: Can I View My IP Camera With My Phone?

August 25th, 2011 by Kevin Bowyer

With the improvements to mobile phone hardware and the reduction in prices for bandwidth, it’s no wonder that many people are trying to integrate their phones with their security systems. The benefits are great; while away from home you can immediately log into your cameras and ensure that nothing is wrong.

However, despite the fact that modern phones are powerful, they are not fully fledged computers, meaning that there are limitations which can prevent video or images from being displayed.

We’ve taken a look at some of the main IP camera manufacturers to see how their cameras cope with mobile viewing, and explore any limitations found.


How to get email alerts from Panasonic IP Cameras

August 12th, 2011 by Kevin Bowyer

In this how to guide, we’ll set up motion detection email notifications with an image attachment on a Panasonic camera.

Having an IP camera can give you a lot of reassurance when away from home. However, it’s implausible to monitor the camera 24 hours a day, so it’s handy to be notified in the event something happens.

Panasonic IP cameras offer this functionality. By setting up motion detection and integrating it with an email service, you can be notified if an event takes place and even have the camera send you an image so that you can quickly see what’s happened.

This how-to covers the setup of email notifications on all Panasonic BB and BL cameras. We have used a Panasonic BL-C160 for testing, but other cameras in the range will be all but identical.


How to record Axis snapshots to an SD Card

July 18th, 2011 by Greg

In the past couple of years, IP camera manufacturers have started building SD card slots into their cameras, enabling on-board recording of video and images. The simplicity of this solution has resulted in recording directly to the camera becoming ever more popular. In this how-to, we’re going to show you how to enable hourly snapshot recording on your Axis IP security camera (one of many ways to utilise on-board recording). But first, a bit more about the benefits.

The de-centralised approach has many benefits. Primarily, it takes the strain off networks, as the recordings are stored on the cameras internal memory and never have to leave the camera to be transmitted across the network at all (except during playback). This also takes processing strain off a central server, with all the processing for alarm triggering and storage being done by the camera. This allows for cost savings at the central server level when designing the system.


How to play audio from an Axis IP camera without Internet Explorer

May 18th, 2011 by James Drinkwater

musical notes over axis grey and yellow linesListening to sound from an IP camera can be a headache when using a web browser other than Internet Explorer (IE). Most camera manufacturers create ActiveX controls for handling sound which are limited to IE only, resulting in no audio at all for other browsers.

It’s not widely known, but Axis cameras have another facility for playing audio; Java. This means that users with Mac or Linux computers can listen to audio, as well as Windows users who don’t use Internet Explorer.

Some configuration changes are required, but it can be accomplished in a few minutes.


How to Setup Multi-Camera viewing in Panasonic IP cameras (BB and BL)

April 12th, 2010 by Kevin Bowyer

Multiple Panasonic IP cameras from the BB and BL range can be viewed together through one camera interface by using the Multi-Camera page. This guide walks you through how to set up this feature for viewing your cameras locally and over the Internet.