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The NW blog
Archive for 2012

Axis M3004-V IP camera Axis M3004-V HD 720p
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Milestone users – Be aware of PMA amnesty expiry on 2nd January

December 20th, 2012 by Kevin Bowyer

We’d like to inform our customers that the Milestone XProtect PMA/SUP amnesty is due to end on 2nd January 2013.

Milestone recently replaced their PMA (Product Maintenance Agreement) with an SUP (Software Upgrade Plan) and with this change introduced a beneficial amnesty meaning that if you were running Milestone without a valid PMA, you could buy an SUP without having to pay for backdating the agreement. This meant great savings for Milestone XProtect users who bought XProtect without a PMA or whose PMA had expired.

That amnesty ends on 2nd January 2013.
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Top 5 most frequently asked technical questions about network cameras

December 17th, 2012 by Raymond Crawford

Our technical team get asked the same questions a lot and so we’ve let one of them loose on this blog to tell us which ones. Over to Raymond…

We receive many queries on the technical support line here at NW, and of course they do vary widely, from customers looking for advice or technical help, right through to providing support for full security systems installations and integrations.

We do, however, answer certain questions more often than others. In fact, I would say that the majority of technical support questions would fall into a handful of issues.

In this blog I will outline five of the issues we most commonly see and provide a link or a brief guide on each so we here on technical support can spend more time discussing Star Trek!

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Product Focus: Mobotix S14

December 11th, 2012 by James Drinkwater

Mobotix S14D IP camera with FlexMount

In the IP video market there has been a recent influx of 360° hemispheric cameras from manufacturers like Axis, Panasonic and Vivotek. When ceiling-mounted, these cameras can capture an entire room at once and feature integrated distortion correction software to eliminate the distortion associated with extreme wide-angle lenses.

Mobotix, who released the first 360° IP camera back in 2008, have upped their game with the release of the S14 range. Read on for more and a demonstration video…

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What local Councils can teach us about IP camera procurement

December 5th, 2012 by Frank Crouwel

Pole with security cameraA recent report in a Scottish newspaper described how a local Council had refused planning permission for CCTV cameras at the local prison.

On the surface, it seems quite incredible that a council should refuse funding for a prison – of all places. If there’s any place more in need of effective video surveillance, surely it must be a prison!

However, although this may appear strange at first, the devil is always to be found in the detail.

What is perhaps even more surprising is that at NW Systems, we agree with the Council for refusing to support this project.

Read on for a full description of our rationale, and feel free to jump in with your views and comments at the end.

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How to install Axis Media Control / ActiveX in Internet Explorer

November 14th, 2012 by Kevin Bowyer

As development in IP camera technology progresses most camera manufacturers look to support both a wide range of integration and recording platforms and, in most cases, a wide range of web browsers in order that their cameras can be set up, configured and viewed over the network.

In the case of browsers, inherent limitations still mean that certain functions must be accessible or controlled through a browser add-on – a small plugin, usually downloaded from the camera itself, which extends the capabilities of the browser. Some manufacturers have done away with this in order that their products are supported similarly in all browsers. Some have no full cross-browser support of any kind (products from Taiwanese manufacturer ACTi for instance) and require the use of Internet Explorer and an ActiveX plugin.

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How to license cameras offline in Milestone XProtect

October 18th, 2012 by Kevin Bowyer

In another of our Milestone XProtect series of how to blogs, I’ll take you through how to license new cameras whilst not connected to the Internet.

Why might you want to licence a camera offline?

Any manager of a security system needs to make decisions about how that system is connected to the network. We encounter XProtect-based security systems of all sizes and configurations. Some are connected to the Internet and some are not. XProtect’s mobile server capability would require an online connection, but if you have no need for this feature or tie your network down tightly your XProtect server may be operating offline, and in this case you’ll be licensing cameras offline.

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How to install Milestone XProtect Essential

October 15th, 2012 by Kevin Bowyer

Milestone XProtect Essential screenshot In this HOWTO, I’ll walk you through each step when installing Milestone XProtect Essential; from the initial email provided by our sales team which contains your Software Licence Code (SLC) and .lic license files, applying the license file, through to the point where you have your first camera installed, licensed, online and ready to go.

The process of installation is a bit long-winded (which I’m guessing is the reason you’re reading this in the first place), but you end up with a robust and feature-packed software installation. Put aside half an hour, grab a cuppa, settle in and let’s get started.

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Lightfinder Technology now in popular Axis P33 IP dome range

October 4th, 2012 by Frank Crouwel

Axis’ Lightfinder Technology, thus far only available in its top end ‘Q’ range of products, is now becoming available within the P33 range of IP dome cameras. This is good news as many installations will benefit from improved performance at night.

Some sample footage with the Lightfinder Technology in action:

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Product launch: Updates to the Axis P33 series

October 2nd, 2012 by Greg

Earlier this year we evaluated the Axis Q1602, in particular highlighting how effective the Lightfinder technology was at capturing color video in near-dark conditions.

Following the success of the Lightfinder system, Axis have started implementing it across other camera ranges. The first to be upgraded is the Axis P33 range.

The Axis P3353 and P3354 are indoor cameras which feature SVGA and 720p resolution respectively, replacing the P3343 and P3344. Like the existing P33 cameras, they offer a P-iris lens, integrated recording and automatic focus.

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What’s new in Axis Camera Companion v1.2?

September 21st, 2012 by Kevin Bowyer

Last week, Axis announced a new version of its Axis Camera Companion (ACC) software which allows small security systems to be created very quickly and in a user-friendly manner.

Aimed at the retail market, but applicable to small systems of up to 16 cameras in any sector, and touted in some discussions as a ‘VMS Killer’ (which I don’t think it is – more on this another time), the updated version includes support for audio, Corridor Format (portrait orientation) video, digital evidence features and more integration options.

So what are the changes?

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