Public Sector & Education • Business & Enterprise • Home Security
If you’re a small business or home user seeking a simple CCTV solution, you’d probably like to be able to mount your new IP camera in a suitable location, connect it to your network and then use a free app on your mobile phone or tablet to access live video and recordings whilst on the go. That’s it – safeguard your business or home with no complicated set-up and configuration. Some might call this approach “Plug and play”.
Until recently, it’s not been that easy and as a minimum, a PC was still required during the installation of the IP camera. Now it’s possible to do using just a mobile app and although we probably wouldn’t use the phrase “Plug and play”, the solution is certainly very straight forward.
Both Axis and Hikvision support this app-based approach and we’ll outline how to get up and running, weigh up each brand’s offering and consider the limitations.
Recent changes to Microsoft’s browsers have made viewing and configuring IP cameras that use ActiveX more difficult. Whilst adding a camera into a video recording and management system gets around these issues in some situations (though it’s rare to do this before a camera is even installed in its final location), many prefer and some are required to use a browser to pre-configure cameras for, at the very least, checking the live view and adding IP address settings, but similarly for many other settings as and when necessary.
Let’s take a look at how to set up Internet Explorer to allow ActiveX controls again. This should work for all IP cameras of any brand. If you are logged into your camera in IE and see nothing, this will most likely work for you. [Updated below for Windows 10]
The recent changes to the rules surrounding the Milestone Software Upgrade Plan (SUP) can be somewhat confusing so we thought to clarify it in a succinct post.
First off the SUP is essentially an agreement with Milestone that will give you access to software updates for the duration of the SUP. The software updates tend to be frequent (3 to 4 times a year) and provide you with bug fixes, additional features, ongoing platform compatibility (e.g. Windows updates) and ever widening camera and device support. SUPs are available for 1, 2, 3, 4 and 5 year periods and can be renewed on expiry.
So far so good. However, the way SUPs are sold is different for the different Milestone software products and that’s what makes it confusing and what we are trying to clarify here.
We are frequently being asked to give examples of what different pixel densities look like and we’d thought it would be useful to address this FAQ in a visual blog post. So here we go…
To make it easier to understand the visual differences between frame rate options, we thought we’d share this handy video frame rate comparison tool with you, and make it available as a free download.
The tool allows you to easily visualise different frame rates ranging from 1 fps to 30 fps, and how this appears as video footage, and is ideal for helping you decide which frame rate best suits your requirements.
A useful, but often overlooked feature on Axis model network cameras P1311/P1343/P1344/P1346/P1347 is the Focus Assistant. Focusing security cameras via the lens levers can be a tricky business and any installer welcomes a neat trick or device that makes this vital step of the installation process easier and more accurate.
Using this tool it is possible to focus the camera accurately without looking at the video image output from the camera, but to adjust the focus and get visual feedback from the camera itself when the view is nearing and has hit that focus sweet spot.
With the recent release of Axis’ 360°/180° hemispheric dome the M3007-P / M3007-PV we’ve been asked a few times how the fisheye dewarping is achieved in Axis Camera Station, the brand’s main video management and recording software. Axis Camera Station does not natively include any de-warping technology so this processing task is left to the camera. First, some background…
See our First Look blog post on the Axis M3007-PV with sample videos.
A useful and unique feature on Sony’s keenly priced HD PTZ dome the SNC-EP550 is its azimuth, or ‘compass point’ setting. This howto also applies to other PTZ cameras in Sony’s latest range.
Calibrating the camera’s azimuth allows you to display the camera’s compass point orientation on the on-screen display (OSD) via the camera’s ‘superimpose’ setting. This can be especially handy for anyone orienting the view against a map or a set of site drawings.
The process to set azimuth is very simple:
Our technical team get asked the same questions a lot and so we’ve let one of them loose on this blog to tell us which ones. Over to Raymond…
We receive many queries on the technical support line here at NW, and of course they do vary widely, from customers looking for advice or technical help, right through to providing support for full security systems installations and integrations.
We do, however, answer certain questions more often than others. In fact, I would say that the majority of technical support questions would fall into a handful of issues.
In this blog I will outline five of the issues we most commonly see and provide a link or a brief guide on each so we here on technical support can spend more time discussing Star Trek!
As development in IP camera technology progresses most camera manufacturers look to support both a wide range of integration and recording platforms and, in most cases, a wide range of web browsers in order that their cameras can be set up, configured and viewed over the network.
In the case of browsers, inherent limitations still mean that certain functions must be accessible or controlled through a browser add-on – a small plugin, usually downloaded from the camera itself, which extends the capabilities of the browser. Some manufacturers have done away with this in order that their products are supported similarly in all browsers. Some have no full cross-browser support of any kind (products from Taiwanese manufacturer ACTi for instance) and require the use of Internet Explorer and an ActiveX plugin.